Frequently Asked Questions

Do I need an appointment for an estimate?

While walk-ins are welcome, we recommend calling ahead or using our online estimate form to ensure a team is available to assist you immediately.

Will my paint match perfectly?

While no two paint batches are identical, our advanced digital technology allows us to achieve what is known as a 'blendable match.' By utilizing software to get within a 98-99% variance of your original color and expertly blending into the adjacent panels, we ensure the repair is invisible to the naked eye and your vehicle looks as it did before the accident.

Do you work with my insurance?

Absolutely. We have decades of experience navigating the insurance bureaucracy. We handle the communication with the adjusters to ensure your car is repaired correctly and safely.

How long will my repair take?

Every job is unique. Once we complete our initial teardown and assessment, we will provide you with a target completion date and keep you updated throughout the process. Some common obstacles that shift timelines include (but are not limited to):

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• Parts Availability: Sourcing high-quality parts can sometimes take longer than expected depending on inventory.

• Insurance Approvals: We must wait for your carrier to review and authorize supplements before we can proceed with certain repairs.

• Sublet Repairs: Some specialized services require us to coordinate with outside vendors. Because we rely on their specific availability and scheduling, this can occasionally extend the total repair time.